Hospitality
Guest check-ins, restaurant orders, guest requests and service problems.
Build workplace communication skills through realistic, sector-specific scenarios, targeted support and repeated practice based on your communication needs.

Choose your sector and practise realistic communication situations relevant to your workplace.
Guest check-ins, restaurant orders, guest requests and service problems.
Customer enquiries, returns, product assistance and difficult conversations.
Patient enquiries, appointments, clarification and communication with colleagues.
Warehouse coordination, delivery updates, shift communication and reporting issues.
Customer enquiries, complaints, clarification and escalation.
Practise, receive targeted support and build workplace communication capability through realistic scenarios.
Complete workplace communication tasks to identify your starting point and priority development areas.
Respond to realistic sector-specific scenarios and receive targeted support based on your performance.
Practise identified communication weaknesses with support, then retry varied situations independently to demonstrate improvement.
Practise realistic conversations and communication challenges based on your sector and workplace role.
Practice adapts to your responses and identified communication needs, with targeted support when difficulties occur.
Track how learners handle key information, clarification, appropriate workplace language, task completion and communication breakdowns across practice attempts.
Practise realistic workplace communication and build your skills
through targeted support and repeated practice.
Interested in pricing or early access? Contact the GraftLingo team for current information.
GraftLingo is designed as a supplementary workplace communication practice resource for adult ESOL learners, including Entry 1, Entry 2 and Entry 3.
Hospitality, retail, healthcare, logistics and customer service are the five sectors featured in the current design.
This website is a front-end demonstration. Learner accounts and registration will become available when secure authentication and the platform backend are connected.
Pricing information has not been published on this demonstration page. Please contact the GraftLingo team for up-to-date details.